Get in Touch

We'd love to
hear from you

Whether you're evaluating PinkoQR, need help with your account, or want to discuss a partnership — our team responds within 24 hours.

Fast response promise

We reply quickly with practical guidance for sales, support, and onboarding questions.

Built for restaurant teams

From setup to growth, we help cafés and dining brands launch polished digital experiences with confidence.

Flexible support

Share your goals and we’ll help you choose the right plan, workflow, or tailored rollout.

Send Us a Message

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Email Us
pinkoqr@gmail.com
General enquiries and partnerships
Phone
+976 8689 1239
+976 8890 1239
Monday–Friday, 9am–6pm UB time
Business Hours
Mon – Fri
9:00 AM – 6:00 PM
Saturday
10:00 AM – 3:00 PM
Sunday
Closed
Timezone
Ulaanbaatar (UTC+8)
Social
@pinkoqr
Instagram · Facebook · @pinkoqr
Get Started Free
Self-Service

Find answers instantly

Most questions are answered in our documentation. Check these resources before reaching out.

Documentation

Step-by-step guides for setup, QR management, analytics, and everything in between.

Read the docs

Help Center & FAQ

Answers to the most common questions about billing, subscriptions, QR limits, and account management.

Browse FAQ

API Reference

Full REST API documentation for Growth plan users integrating PinkoQR with external systems or POS.

API Docs
FAQ

Common questions

How do I get started with PinkoQR?
Create an account and choose your plan. You'll be guided through adding your first branch, generating QR codes, and building your menu. Setup takes under 10 minutes for most restaurants.
Can I switch plans at any time?
Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades apply at the end of your current billing period.
Does PinkoQR require customers to download an app?
No. Customers simply scan the QR code with their phone's camera. The menu opens instantly in the browser — no app download or account creation required.
What payment methods do you accept?
We accept QPay, bank transfer, and major debit/credit cards. All transactions are processed securely and receipts are sent automatically to your registered email.
Is my restaurant's data secure?
Yes. We use end-to-end encryption, SHA-256 hashing for scan tracking, and strict access controls. Your menu data and customer interaction data are never sold or shared with third parties. You own your data.
How long is the setup process?
Most restaurants are fully live within 10–15 minutes. Our guided setup wizard walks you through every step, and our support team is always available if you need assistance.